So, I had unlocked the front door to set out one of our signs. We still weren't "open" for another 15 minutes but I fiqured I'll keep it unlocked but not turn on the open sign. Go in the back, help in the kitchen, get my stuff done.
*RING, RING*
"I think someone came in"
I look at the clock. Ok, no big deal, 2 minutes. Head up front.
"Hello Ladies. How are you doing?"
"Oh, we just came into browse. We noticed you're not open yet."
- You noticed we weren't open but came in anyway?
"Well, I just need to flip the open sign. Feel free to look around. Let me know if you need any help."
After flipping the sign, I turn to find them entering the restaurant.
"Were you wanting to have lunch wth us today?"
"Yes. We can sit anywhere, right? You don't look like you're going to be busy."
- So, you rationalize that we aren't going to busy based on the fact that YOU are the first ones in the restaurant and YOU don't see anyone else there yet. YOU came in before we were open but yet we aren't busy yet? I give up. I know nothing.
"Well, I do have a few reservations. You are welcome to sit here, here or here."
"Well, how about here?" (Points to one of the tables I didn't point out)
"I have that one reserved at the moment. All the other ones are available."
"Well, I didn't know we needed a reservation."
"They get busy later."
- Thank you for finally saying somethng customer #2
"Well, I guess that'll be fine."
I walk to grab menus and show them to the table. I seat them, tell them to get comfortable and let them know I'll be right back. Upon coming back, they have relocated themselves at another table, leaving the menus on the first one.
"Oh, ok. I'll just move these over here."
"Sorry, we just don't want to sit there."
- Inward sigh. That's all I can do is inward sigh.
Everything goes normally up until I bring their food.
"Oh, Where is that thing? You know..(motions with her hands to describe a fixture we bring out when you order a special item on our menu)"
- I get this a lot. The fixture only comes out with a special ordered menu item. Therefore, if you don't not order this item, no fixture.
"Well, that is for when you order our SOMI . You ordered the lighter version so it comes out on just the single plates."
"Oh, well..ok. I guess we'll eat light today."
- Inward sigh
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